In a world where precision and efficiency drive industrial operations, SCHMIDT + HAENSCH is leading the way in laboratory instrument maintenance with cutting-edge XR (Extended Reality) technologies. As a partner in the Horizon Europe XR5.0 project, we’re reimagining how remote maintenance can enhance productivity, reduce costs, and support a more sustainable approach to service operations.
XR-Powered Maintenance for a Changing Industrial Landscape
Founded in 1864, SCHMIDT + HAENSCH is renowned for its high-precision laboratory instruments, such as polarimeters, refractometers, and advanced optical-electronic measurement technology. Our devices are integral to industries spanning agriculture, chemicals, pharmaceuticals, and more—across 100+ countries. Given the complexity and global reach of our technology, maintaining these instruments is both crucial and challenging. The XR5.0 project allows us to address these challenges head-on by integrating AI-driven XR solutions into our service model, enabling a leap towards Industry 5.0.
Human-Centered Maintenance and Expert Support
In partnership with European leaders in XR and AI technology, we’re developing a remote maintenance solution designed for flexibility, personalization, and seamless interaction. Through XR5.0, we aim to empower our technicians, field partners, and clients’ equipment operators with tools that simplify maintenance tasks. By integrating advanced XR functionalities, technicians receive tailored, real-time guidance and can visually interact with expert instructions, all from their location, reducing the need for travel-intensive, on-site support.
For instance, SCHMIDT + HAENSCH’s Service Technician Experts can remotely oversee and assist Field Technicians or Equipment Operators via AI-enhanced visualizations, delivering step-by-step instructions that adapt to each user’s skill level. This personalized assistance not only improves task accuracy and safety but also enables swift, informed decision-making in the field. Equipment operators can now independently handle basic maintenance tasks while having a reliable support network for more complex issues.
Key Features: Enhancing Efficiency and Safety
The XR5.0 project equips our maintenance teams with immersive AR tools that transcend traditional support:
• Augmented Reality Support: Field Service Technicians can access contextual AR instructions through devices like smart glasses, making complex repairs more manageable.
• Real-Time AI Assistance: AI models assess and guide users based on the task’s difficulty and their experience level, minimizing risk and increasing success rates for on-site interventions.
• Remote Retrofitting and Troubleshooting: By providing a virtual layer over real-world equipment, our experts can guide technicians through critical upgrades, replacements, or calibrations without the need for physical presence.
Towards a Sustainable and Scalable Future
As an industrial pioneer, SCHMIDT + HAENSCH is committed to creating a more efficient, accessible, and environmentally friendly service model. Our participation in XR5.0 aligns with this mission by reducing travel, conserving resources, and providing scalable, remote service solutions that support global operations.
Learn More About the XR5.0 Project
The Horizon Europe XR5.0 project unites over 25 partners from industry, academia, and research institutions across the EU. Together, we’re advancing Industry 5.0 by fostering AI-driven, human-centered XR applications that prioritize safety, efficiency, and adaptability. For more information about SCHMIDT + HAENSCH’s role and our innovative maintenance solutions, visit xr50.eu or contact our team for a demonstration of our latest XR-enabled services.
